Terms of Service
Last Updated: September 8, 2026
1. Agreement to Terms & Operator Identity
These Terms of Service ("Terms") constitute a legally binding agreement between you ("User," "you," or "your") and Oskar Vanhove, an independent software developer registered in Belgium, operating as the creator and publisher of the mobile application Sweet Off and the website at sweet-off.app (collectively, "Sweet Off," "we," "us," or "our").
By downloading, installing, accessing, or using the Sweet Off iOS application, website, content, guides, or scanning features (collectively, the "Service"), you acknowledge that you have read, understood, and unconditionally agree to be bound by these Terms. If you do not agree with every provision set forth herein, you are strictly prohibited from using the Service and must immediately delete and uninstall the application from all your devices.
2. Age Eligibility & Mandatory Parental Consent (16+ Only)
STRICT AGE REQUIREMENT: 16 YEARS OR OLDER
The Service is strictly intended and designed exclusively for individuals who are at least sixteen (16) years of age. Due to the health-sensitive nature of nutritional logging, carbohydrate restriction, and body weight considerations, no individual under the age of 16 may download, access, or use the Service under any circumstances.
By accessing or using the Service, you represent and warrant that:
- You are at least 16 years old.
- If you are between the ages of 16 and 17 (or the age of legal majority in your country of residence), you possess the explicit legal consent of your parent or legal guardian to access the Service, accept these Terms, and authorize any purchases. Your parent or legal guardian has reviewed and agreed to these Terms on your behalf.
- You have the full power and legal capacity to enter into these Terms under applicable law.
We reserve the right to immediately terminate access and purge associated data without prior notice if we have reason to believe that a user is under the age of 16 or lacks necessary parental consent.
3. Absolute Medical & Health Disclaimer (No Medical Advice)
⚠️ Strictly Non-Medical Educational Tool
SWEET OFF IS NOT A MEDICAL DEVICE, MEDICAL PROVIDER, OR HEALTHCARE SERVICE. The Service does not provide medical diagnoses, treatment plans, clinical assessments, disease prevention, or professional medical advice of any kind.
All content within the Service—including sugar tracking logs, streak calculations, dopamine explanations, educational guides, motivational character feedback (including "Spike"), nutritional estimates, and barcode/food scanning outputs—is provided solely for general educational, personal habit-tracking, and lifestyle informational purposes.
NO DOCTOR-PATIENT RELATIONSHIP: Use of Sweet Off does not establish any doctor-patient, dietitian-client, or other healthcare professional relationship. Never disregard professional medical advice, fail to seek medical guidance, or delay seeking medical attention because of any information, metric, or feature presented in the Service.
ALWAYS CONSULT A QUALIFIED LICENSED PHYSICIAN, REGISTERED DIETITIAN, OR HEALTHCARE PROVIDER BEFORE MAKING SIGNIFICANT DIETARY CHANGES, EMBARKING ON SUGAR ELIMINATION, OR MODIFYING CALORIC/CARBOHYDRATE INTAKE.
4. Specific Medical Contraindications & High-Risk Exclusions
Sudden dietary modifications, drastic sugar reduction, or carbohydrate restriction can produce severe physiological reactions, electrolyte imbalances, and metabolic complications in individuals with underlying conditions. The Service is contraindicated and not intended for use by:
- Individuals with Eating Disorders: Sweet Off is strictly contraindicated for anyone with a current diagnosis, active symptoms, or personal medical history of an eating disorder, including but not limited to Anorexia Nervosa, Bulimia Nervosa, Orthorexia, Binge Eating Disorder (BED), or Other Specified Feeding or Eating Disorders (OSFED). You represent and warrant that you will not use Sweet Off to facilitate, reinforce, or disguise disordered eating patterns, extreme caloric restriction, or obsessive tracking behaviors.
- Individuals with Diabetes or Hypoglycemia: If you have Type 1 Diabetes, Type 2 Diabetes, Gestational Diabetes, or reactive hypoglycemia, abrupt changes in sugar intake directly affect blood glucose and insulin levels, presenting severe risks of acute hypoglycemia, diabetic ketoacidosis (DKA), or shock. You may only use the Service under direct medical supervision by your attending physician or endocrinologist.
- Pregnant or Breastfeeding Individuals: Nutritional and caloric needs during pregnancy and lactation are specialized. Drastic sugar detoxes or dietary restrictions without physician oversight may jeopardize maternal and fetal/infant health.
- Individuals on Prescription Medications: Those taking medications influenced by carbohydrate metabolism, blood pressure, or renal clearance must consult their prescribing physician before altering dietary patterns.
BY USING THE SERVICE, YOU EXPRESSLY ASSUME ALL KNOWN AND UNKNOWN RISKS ASSOCIATED WITH DIETARY MODIFICATIONS AND RELEASE US FROM ALL CLAIMS RELATING TO ANY ADVERSE HEALTH OUTCOMES.
5. No Guaranteed Outcomes & Complete False Claims Defense
Results Vary Substantially & No Outcomes Are Guaranteed
NO WEIGHT LOSS OR HEALTH PROMISES: While reducing added sugar intake is commonly associated in clinical literature with metabolic improvements and weight management, Sweet Off makes absolutely no guarantees, representations, or warranties regarding specific outcomes. We do not warrant that using Sweet Off will result in weight loss, fat reduction, craving elimination, enhanced energy levels, improved skin, reduced blood pressure, reversed insulin resistance, or any other physiological or psychological benefit.
INDIVIDUAL VARIABILITY: Human metabolic rate, genetic makeup, underlying endocrine function, overall caloric intake, physical activity, sleep hygiene, medication, and psychological factors vary dramatically from person to person. Results experienced by one individual are not representative of results another user may achieve.
MARKETING, GUIDES & TESTIMONIALS DISCLAIMER: Any testimonials, case studies, user reviews, blog posts, educational guides (such as guides discussing sugar detox timelines or weight loss), social media posts, or promotional graphics appearing on our website or App Store listing depict individual experiences only. In accordance with Federal Trade Commission (FTC) guidelines and international fair advertising laws, these depictions do NOT constitute a warranty, claim, or promise that you will achieve the same or similar results. All statements regarding cravings, dopamine response, and withdrawal timelines are generalized educational concepts and must not be interpreted as empirical guarantees.
6. Food Scanning, Barcode & OCR Accuracy Disclaimer
Sweet Off incorporates optical barcode scanning, nutrition label optical character recognition (OCR), and computer vision technologies to assist you in estimating food items and sugar quantities.
YOU EXPRESSLY ACKNOWLEDGE AND AGREE THAT:
- Computer vision models, OCR algorithms, and third-party nutritional databases are inherently probabilistic and subject to errors, misreadings, out-of-date manufacturer formulas, and misidentifications.
- Sole Duty of User: You have an absolute, non-delegable duty to physically read product packaging, verify ingredient lists, check allergen warnings, and confirm nutritional facts panels before consuming any food or beverage.
- Sweet Off disclaims all liability for food allergies, adverse reactions, anaphylaxis, accidental sugar consumption, or dietary errors resulting from scanning inaccuracies.
7. Subscriptions, In-App Purchases & Apple Billing
Sweet Off offers free features alongside an optional premium tier ("Sweet Off Pro").
- Apple App Store Management: All purchases, billing transactions, and renewals are conducted solely through Apple Inc.'s In-App Purchase system using your Apple ID account. We never collect, see, or store your credit card or financial details.
- Immediate Billing: Paid subscriptions are billed immediately upon purchase confirmation by Apple. Unless explicitly stated in promotional App Store materials, Sweet Off does not offer free trial periods.
- Automatic Renewal: Subscriptions automatically renew for recurring periods (e.g., monthly or annually) unless you disable auto-renewal at least twenty-four (24) hours before the end of the current billing cycle.
- Cancellation & Refunds: You can manage or cancel your subscription at any time via your iOS Device Settings > Apple ID > Subscriptions. Payments are non-refundable by Sweet Off directly. Any refund inquiries must be submitted directly to Apple under Apple's Media Services Terms and Conditions.
8. Intellectual Property & Limited License
All software code, graphic designs, character illustrations (including "Spike"), text, brand names ("Sweet Off", "Prikkl"), logos, and domain names are the proprietary intellectual property of Oskar Vanhove and are protected under international copyright, trademark, and intellectual property laws.
We grant you a personal, revocable, non-exclusive, non-transferable, and non-sublicensable license to download and use the application solely on compatible Apple iOS devices for your personal, non-commercial use, strictly in accordance with these Terms.
9. Prohibited Conduct
You agree not to:
- Reverse-engineer, decompile, disassemble, or derive the source code of the Service.
- Use scrapers, crawlers, robots, or automated scripts to extract data, nutritional tables, or educational content.
- Circumvent or disable security controls, entitlement checks, or Apple In-App Purchase mechanisms.
- Use the Service for any unlawful, commercial, defamatory, or harmful purpose.
10. Complete Disclaimer of Warranties
11. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL OSKAR VANHOVE, SWEET OFF, OR ANY AFFILIATED COLLABORATORS BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION:
- PERSONAL INJURY, BODILY HARM, ILLNESS, METABOLIC COMPLICATIONS, EATING DISORDER DEVELOPMENT OR EXACERBATION;
- ALLERGIC REACTIONS OR PHYSICAL HEALTH CONDITIONS ARISING FROM RELIANCE ON THE SERVICE OR SCANNING TOOLS;
- LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF DATA, GOODWILL, OR BUSINESS INTERRUPTION;
- ANY CLAIMS ATTRIBUTABLE TO FALSE CLAIMS ALLEGATIONS, PRODUCT CLAIMS, OR FAILURE TO ATTAIN DESIRED BODY WEIGHT OR NUTRITIONAL GOALS.
OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICE SHALL BE STRICTLY LIMITED TO THE GREATER OF: (A) THE TOTAL AMOUNT ACTUALLY PAID BY YOU TO SWEET OFF IN THE TWELVE (12) MONTHS PRECEDING THE CLAIM; OR (B) FIFTY EUROS (€50.00 EUR) OR FIFTY US DOLLARS ($50.00 USD).
12. Indemnification & Hold Harmless
To the fullest extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Oskar Vanhove and Sweet Off from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees and court costs) arising out of or in any way connected with:
- Your access to or use of the Service;
- Your breach of these Terms, including any breach of your representations concerning age (16+), parental consent, or medical conditions;
- Your reliance on any nutritional estimate, scanning output, guide, or informational statement;
- Your violation of any law or the rights of any third party.
13. Dispute Resolution, Binding Arbitration & Governing Law
PLEASE READ THIS SECTION CAREFULLY. IT AFFECTS YOUR LEGAL RIGHTS, INCLUDING YOUR RIGHT TO FILE A LAWSUIT IN COURT AND PARTICIPATE IN A CLASS ACTION.
A. For Users Residing in the United States:
Mandatory Individual Arbitration: Any dispute, claim, or controversy arising out of or relating to these Terms, the Service, marketing claims, or false advertising allegations shall be settled by binding individual arbitration administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, rather than in court.
CLASS ACTION WAIVER: YOU AND OSKAR VANHOVE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING. The arbitrator shall have no authority to consolidate claims or conduct class proceedings.
Jury Trial Waiver: You expressly waive any constitutional or statutory right to a trial by jury.
30-Day Opt-Out: You have the right to opt out of this arbitration agreement within thirty (30) days of first downloading the application by sending written notice to oskar@prikkl.app with your full name, Apple ID email, and clear statement of opt-out.
Governing Law (US): For US users, the Federal Arbitration Act (FAA) and the internal substantive laws of the State of Delaware govern this arbitration provision and any non-arbitrable disputes, without regard to conflict of laws principles.
B. For Users Residing in the European Union and Worldwide (Excluding US):
These Terms and any dispute or claim arising out of or in connection with them shall be governed by and construed in accordance with the laws of Belgium, without regard to its conflict of law rules.
The competent courts of Belgium shall have exclusive jurisdiction to resolve any dispute arising under these Terms, subject to mandatory consumer protection laws in your EU Member State of habitual residence that grant you the non-waivable right to bring proceedings before your local courts.
EU consumers may also access the European Commission's Online Dispute Resolution (ODR) platform at ec.europa.eu/consumers/odr.
14. Severability, Entire Agreement & Updates
If any provision of these Terms is found to be illegal, void, or unenforceable, that provision will be severed or limited to the minimum extent necessary, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy, constitute the complete and exclusive agreement between you and Oskar Vanhove regarding the Service, superseding all prior oral or written agreements, promises, or representations.
We reserve the right to modify these Terms at any time. Continued use of the Service following the posting of revised Terms constitutes binding acceptance of the changes.
15. Legal & Contact Inquiries
For legal inquiries, notices, or support concerning these Terms of Service, please contact:
Oskar Vanhove
Independent Developer • Registered in Belgium
Email: oskar@prikkl.app
Website: sweet-off.app